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Answers to the most common questions. Still stuck? Email support@profabser.shop or use the contact form.
How are the sets delivered?
Every set ships flat-pack with a bolt pack and a printed assembly guide. Standard shipping is a flat $12 and is included on Club and Trade memberships.
Shipping & Delivery →Can I return a set?
Yes — 30 days, unused and in the original packaging. Transit damage or missing parts are put right free of charge with unboxing photos.
Refund & Returns →What are the load ratings?
Each product page lists the load rating and dimensions. Sets are for home and garden storage and display, not load-bearing construction.
Browse sets →How do memberships work?
Club and Trade are USD subscriptions with member pricing, included shipping and extended warranty. Benefits do not roll over and there are no points or stored value.
Membership →How do you handle my data?
We only collect what we need to fulfil orders and provide support, and never see your full card number.
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